We are only able to deliver to you if you have a permanent address on the UK mainland.
We will endeavour to fulfil your order within fourteen (14) days from receipt of payment. However in certain parts of Scotland and Northern Ireland, delivery may be delayed by a further 14 days from the date of your order.
Orders totalling less than 15kg may be dispatched by post or courier.
Any changes made to the content of your order may be made at any time prior to your estimated delivery date by telephoning our Customer Satisfactory Helpline on 01633 284646. Any such changes may have an impact on your delivery date. We may therefore be unable to deliver your goods on your confirmed delivery date should changes occur and if so, a new delivery date will be given.
If you are unable, for whatever reason, to take delivery of your order on the confirmed delivery date, we reserve the right to charge you for any subsequent deliveries.
We will deliver your items Monday to Friday between the hours of 8am to 8pm to any UK mainland address (including Northern Ireland). Any rejection of a specified delivery date may result in further delays.
You are responsible for providing a safe means of access from the public highway to the place of delivery. If our delivery service provider, consider that access is unsafe then we will not deliver the goods until safe access is provided.
If we are unable to deliver the goods due to there being no safe means of access to the place of delivery we shall be entitled to cancel your order and refund your payments less an administration fee of £15.
If we / our courier accidentally damage goods in the course of delivery our liability for that damage is limited to the repair or replacement of the goods or the value thereof.
Time of delivery is not of the essence if these terms and conditions. We will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay.