For CMYK and WHITE
Part Number : SB4231201
Please note: The print heads 3 month warranty only. No warranty if any damage or blockt (clogged)print heads .
If any electrical issue ,and we ask then please follow the next 2 steps:
1-Full company name & addresses
-printer serial number,
-data of the first installation of printer
-Number of total prints of the machine
-Picture of nozzle check
-Log File:The newest log file extracted from the machine and attached in email.
All this info be sent to: email@example.com
Clean and flush the print heads with maintenance fluid and must be posted within 5 days MAXIMUM to us in they original boxes to our company.
All this info and print heads will be forwarded to Brother Japan,there will be checked and finaly Brother Japan will decide if the print heads will be replaced FOC even the print heads under warranty.
Please note:If any of this details missing then fault report will be automatic rejected!
FOR STEP BY STEP INSTRUCTIONS CLICK ON "FILES" FOR ATTACHMENT!